Privacy Policy – Prime Palette

Last Updated: 29 November 2025

At Prime Palette, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number (if provided voluntarily).
Order Details: Items purchased, payment method (no card details stored by us).
Location Information: Delivery or pick-up details (if applicable).
Usage Data: How you interact with our page/website, including clicks, visits, and preferences.

2. How We Use Your Information

We use your information to:

Process and confirm your orders
Improve our services and menu
Respond to your messages and feedback
Send updates, offers, and promotions (only if you choose to receive them)

3. Sharing of Information

We do not sell or share your personal information with any third party except:

Delivery partners (only if delivery is required)
Payment gateways (secure and encrypted)
Legal authorities, if required by law

4. Data Security

We take reasonable measures to protect your data from:

Unauthorized access
Misuse
Loss or alteration

Your payment information is handled using secure, encrypted systems.

5. Cookies & Tracking (If Website Used)

We may use cookies to:

Improve user experience
Remember preferences
Analyze website/page performance

You can disable cookies anytime from your browser settings.

6. Your Rights

You can request to:

Access the data we have about you
Update your information
Delete your information
Unsubscribe from promotions

To make a request, simply contact us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:
📩 connect.primepalette@gmail.com
📍 Alwar, Rajasthan
📞 9772775956